Closed
Pavement
Reported via mobile in the Damaged pavement category anonymously at 14:48, Tuesday 5 May 2026
Sent to London Borough of Bexley less than a minute later. Report ref: 9402917.
Dear Highways / Tree Maintenance Team,
I am writing to request inspection and maintenance of the street tree located outside 43-45 Norfolk crescent
The tree is currently producing excessive sap which is accumulating heavily on parked vehicles and across the pavement. The issue has become persistent and is causing:
Significant sap deposits on vehicles, which can damage paintwork and clear coat if not removed promptly Sticky pavement conditions affecting pedestrian use Ongoing maintenance and cleaning costs for residents Concerns that the tree may require pruning or inspection due to the severity of the sap production
In addition, the pavement in the immediate area appears to be [lifting/uneven/damaged/slippery], which may present an accessibility or trip hazard.
I have attached photographs showing:
The affected tree Sap accumulation on vehicles Pavement condition The surrounding area
Given the ongoing nature of the issue and the impact on residents and pedestrians, I would appreciate:
An inspection of the tree Consideration of pruning or maintenance works Assessment of any pavement or highway safety concerns
Please confirm receipt of this report and advise what action can be taken.
Updates
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State changed to: Investigating
Posted by London Borough of Bexley at 15:03, Tuesday 5 May 2026
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Following further investigations, we can confirm that the issue identified in this report does not currently exceed the Council's threshold where further action would be required at this stage. Further information on these guidelines can be found on our website:
Highways Service Level Agreements
We will continue to monitor the situation and take the necessary steps if and when the issue does meet the Councils requirements for action.
If you feel the problem deteriorates or requires further investigation in the future, please let us know.
We thank you for reporting this matter for our attention.
State changed to: No further action
Posted by London Borough of Bexley at 10:04, Monday
This report is now closed to updates from the public. You can make a new report in the same location.