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Child injured due to uneven pavement

Reported via iOS in the Other street defect category anonymously at 12:11, Wednesday 12 March 2025

Sent to London Borough of Bexley less than a minute later. Report ref: 7266788.

12/3/2025 at 11:50am Picked child up from nursery at OLOR. Walking along the pathway. Our 4 year old son was riding his scooter close by. The front wheels were stopped by an uneven paving slab. The scooter flipped over and our son’s head thudded against the pavement. He has cuts and bruises to his face. He is in pain and required basic first aid (from parents). I checked the paving slab and is uneven - it moves as you step on it. On closer inspection there are several other slabs in similar condition along this short pathway.

Please advise.

Updates

  • This case is currently being investigated.

    Further updates will follow.

    View Our Response Times

    State changed to: Investigating

    Posted by London Borough of Bexley at 14:40, Wednesday 12 March 2025

  • Following further investigations, we can confirm that the issue identified in this report does not currently exceed the Council's threshold where further action would be required at this stage. Further information on these guidelines can be found on our website:

    Highways Service Level Agreements

    We will continue to monitor the situation and take the necessary steps if and when the issue does meet the Councils requirements for action.

    If you feel the problem deteriorates or requires further investigation in the future, please let us know.

    We thank you for reporting this matter for our attention.

    State changed to: No further action

    Posted by London Borough of Bexley at 16:11, Thursday 10 April 2025

  • This case has been referred to the Council’s contractor and will be completed within the Council’s contractual service level arrangements.

    We will update the case once it has been completed.

    Thank you for reporting this matter.

    State changed to: Action scheduled

    Posted by London Borough of Bexley at 16:11, Thursday 10 April 2025

  • The case has been resolved.

    Thank you for reporting this matter.

    State changed to: Fixed

    Posted by London Borough of Bexley at 14:54, Monday 14 April 2025

This report is now closed to updates from the public. You can make a new report in the same location.