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Flooding outside 39/45 Parsonage Lane

Reported via Android in the Blocked rainwater gulleys category by Jean Gammons at 14:22, Wed 27 November 2024

Sent to London Borough of Bexley less than a minute later. Report ref: 6792166.

Photo of this report zoom

Drain clogged by uncleared debris after council pruned hedgrow - Lane not swept for months!

Updates

  • This case is currently being investigated.

    Further updates will follow.

    View Our Response Times

    State changed to: Investigating

    Posted by London Borough of Bexley at 15:31, Wed 27 November 2024

  • The reported issue requires further investigations or work by our Highways Technicians to resolve, which may include any of the following:

    • Carrying out enforcement noticing/investigations that are restricted by set timescales
    • Monitor for misuse or gather evidence
    • Monitor in heavy rainfall
    • Monitor Contractor performance
    • Requires reinspection after other internal/external involvement

    A future update will be provided once a reinspection or additional work has been carried out,

    Thank you for reporting this matter.

    State changed to: Action scheduled

    Posted by London Borough of Bexley at 08:40, Fri 29 November 2024

  • Following further investigations, we can confirm that the issue identified in this report does not currently exceed the Council's threshold where further action would be required at this stage. Further information on these guidelines can be found on our website:

    Highways Service Level Agreements

    We will continue to monitor the situation and take the necessary steps if and when the issue does meet the Councils requirements for action.

    If you feel the problem deteriorates or requires further investigation in the future, please let us know.

    We thank you for reporting this matter for our attention.

    State changed to: No further action

    Posted by London Borough of Bexley at 09:44, Thursday 23 January 2025

This report is now closed to updates from the public. You can make a new report in the same location.