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Root issues outside 5 Sydney Road. DA14 6RA

Reported via mobile in the Damaged pavement category anonymously at 19:17, Tuesday 26 November 2024

Sent to London Borough of Bexley 14 hours, 53 minutes later. Report ref: 6788515.

The roots from the tree are lifting the pavement and my driveway.

I have CCTV footage of people falling/tripping over this and also my daughter has tripped up this and hurt her legs.

This is an urgent matter as it is very dangerous.

The measurement is over 25mm which the Bexley website states should be rectified.

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Updates

  • Thank you for your report.

    If you have provided an email, you should receive an update within five working days and continue with any further updates.

    State changed to: Investigating

    Posted by London Borough of Bexley at 19:17, Tuesday 26 November 2024

  • Category changed from ‘Street’ to ‘Damaged pavement’

    Posted by London Borough of Bexley at 10:10, Wednesday 27 November 2024

  • State changed to: In progress

    Updated by London Borough of Bexley at 10:11, Wednesday 27 November 2024

  • This case is currently being investigated.

    Further updates will follow.

    View Our Response Times

    State changed to: Investigating

    Posted by London Borough of Bexley at 10:11, Wednesday 27 November 2024

  • This case is currently being investigated.

    Further updates will follow.

    View Our Response Times

    Posted by London Borough of Bexley at 12:16, Wednesday 27 November 2024

  • This case is currently being investigated.

    Further updates will follow.

    View Our Response Times

    Posted by London Borough of Bexley at 15:28, Wednesday 27 November 2024

  • Please see below response from the area technician,

    The footway trip hazard has been made safe with viafix.

    Arrangements will be made for an excavation of the footway for further investigation by the Tree Officer.

    State changed to: Closed

    Posted by London Borough of Bexley at 15:28, Wednesday 27 November 2024

  • State changed to: In progress

    Updated by London Borough of Bexley at 14:36, Thursday 28 November 2024

  • This case has been referred to the Council’s contractor and will be completed within the Council’s contractual service level arrangements.

    We will update the case once it has been completed.

    Thank you for reporting this matter.

    State changed to: Action scheduled

    Posted by London Borough of Bexley at 08:27, Friday 29 November 2024

This report is now closed to updates from the public. You can make a new report in the same location.