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Drain has Collapsed

Reported via mobile in the Gulley covers category anonymously at 23:54, Mon 30 September 2024

Sent to London Borough of Bexley less than a minute later. Report ref: 6535834.

Outside Long Lane Cafe, 142 Long Lane, Bexleyheath, DA7 5AH: A drain beside the kerb has collapsed into the road meaning rainwater cannot drain into the gully - picture attached. Please fix it.

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Updates

  • This case is currently being investigated.

    Further updates will follow.

    View Our Response Times

    State changed to: Investigating

    Posted by London Borough of Bexley at 07:36, Tue 1 October 2024

  • State changed to: Open

    Updated by London Borough of Bexley at 16:54, Tue 1 October 2024

  • This case has been referred to the Council’s contractor and will be completed within the Council’s contractual service level arrangements.

    We will update the case once it has been completed.

    Thank you for reporting this matter.

    State changed to: Action scheduled

    Posted by London Borough of Bexley at 08:01, Wed 2 October 2024

  • First reported on the 30th September in 2024 and the issue still hasn't been fixed!

    Posted anonymously by a non-staff user at 11:59, Thursday 27 February 2025

  • State changed to: In progress

    Updated by London Borough of Bexley at 12:00, Thursday 27 February 2025

  • This case is currently being investigated.

    Further updates will follow.

    View Our Response Times

    State changed to: Investigating

    Posted by London Borough of Bexley at 14:31, Thursday 27 February 2025

  • The report has been inspected by a member of the Highways Team . The inspection concluded that the fault identified within this report does not require further action as it does not meet guidelines where further action or repairs are required at this stage.

    Highways Service Level Agreements

    Thank you for reporting this matter.

    State changed to: No further action

    Posted by London Borough of Bexley at 14:31, Thursday 27 February 2025

  • Following further investigations, we can confirm that the issue identified in this report does not currently exceed the Council's threshold where further action would be required at this stage. Further information on these guidelines can be found on our website:

    Highways Service Level Agreements

    We will continue to monitor the situation and take the necessary steps if and when the issue does meet the Councils requirements for action.

    If you feel the problem deteriorates or requires further investigation in the future, please let us know.

    We thank you for reporting this matter for our attention.

    Posted by London Borough of Bexley at 15:32, Thursday 27 February 2025

This report is now closed to updates from the public. You can make a new report in the same location.