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Tree roots

Reported via desktop in the Damaged pavement category anonymously at 14:50, Friday 20 September 2024

Sent to London Borough of Bexley 1 week, 3 days, 20 minutes later. Report ref: 6494712.

The tree roots are coming up from pavement and causing issues with residents garden wall please inspect before more damage is caused

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Updates

  • Thank you for your report.

    If you have provided an email, you should receive an update within five working days and continue with any further updates.

    State changed to: Investigating

    Posted by London Borough of Bexley at 14:50, Friday 20 September 2024

  • Category changed from ‘Street’ to ‘Damaged pavement’

    Posted by London Borough of Bexley at 15:09, Monday 30 September 2024

  • State changed to: In progress

    Updated by London Borough of Bexley at 15:12, Monday 30 September 2024

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    The council update makes no mention of the damage to our wall. I'm fairly sure the operative who turned up today to look at tree did not take any pictures. Here are a couple for your records. What plans are there for our damaged wall to be repaired?

    Posted anonymously by a non-staff user at 16:40, Monday 30 September 2024

  • This case is currently being investigated.

    Further updates will follow.

    View Our Response Times

    State changed to: Investigating

    Posted by London Borough of Bexley at 07:42, Tuesday 1 October 2024

  • Workmen turned up at 7.30am this morning making a dreadful noise and using a mechanical digger. No warning and waking all the neighbours up. Also, they have dug out the pavement ready for a new tarmac surface BUT the tree roots are still there. How is that supposed to resolve the issue? The tree roots are still there and will continue to cause damage to our wall. What are your plans for repairing the damage to our wall?

    Posted anonymously by a non-staff user at 10:19, Tuesday 1 October 2024

  • 1) I've not heard anything from you about your plans for repairing the damage to my front wall. 2) The tree roots that caused the damage are still there. Nothing has been done to solve that issue. 3) There are 2 traffic cones left in the parking bay for no apparent reason. People are avoiding using the bay whilst the cones are in situ, which is leaving a bay out of action.

    Posted anonymously by a non-staff user at 16:25, Wednesday

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