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Defective road

Reported via desktop in the Other street defect category anonymously at 10:19, Mon 8 April 2024

Sent to London Borough of Bexley less than a minute later. Report ref: 5822395.

Reported road deterioration 2 Jan 24. Twice the larger pot hole has been filled but no information is forthcoming on the plans to repair this section of failed road despite having two face to face conversations with two representatives from the Bexley Council Highway Department. This section of road is not fit for purpose and is causing vibrations though my property and potential damage. My original report has been closed as "Fixed" which is certainly is not. Please can I request again that this is inspected and information shared on what corrective action is going to be taken to resolve this matter.

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Updates

  • This case is currently being investigated.

    Further updates will follow.

    View Our Response Times

    State changed to: Investigating

    Posted by London Borough of Bexley at 12:03, Mon 8 April 2024

  • The reported issue requires further investigations or work by our Highways Technicians to resolve, which may include any of the following:

    • Carrying out enforcement noticing/investigations that are restricted by set timescales
    • Monitor for misuse or gather evidence
    • Monitor in heavy rainfall
    • Monitor Contractor performance
    • Requires reinspection after other internal/external involvement

    A future update will be provided once a reinspection or additional work has been carried out,

    Thank you for reporting this matter.

    State changed to: Action scheduled

    Posted by London Borough of Bexley at 10:09, Thu 11 April 2024

  • Still open, via questionnaire, 23:19, Mon 6 May 2024

  • Still open, via questionnaire, 09:21, Tue 4 June 2024

  • State changed to: In progress

    Updated by London Borough of Bexley at 14:36, Tue 3 September 2024

  • Road repairs carried out on 6 Aug 24 to repair defective road with the road supposedly being closed for 2 days. Road repair was carried out in half a day and reopened. I understand from neighbours is that this repair has been inspected by a council representative who agreed this repair is poor. Unsure what corrective action is being taken. The road repair is uneven which is still causing vibrations through our homes and now we have large areas of pooling water in poor weather conditions directly outside my home. I certainly hope the council has logged this poor repair with the appropriate works company so that this is rectified . Please can I be advised what corrective action is going to be taken to rectify this botched repair.

    State changed to: Action scheduled

    Posted anonymously by a non-staff user at 14:36, Tue 3 September 2024

  • This case is currently being investigated.

    Further updates will follow.

    View Our Response Times

    State changed to: Investigating

    Posted by London Borough of Bexley at 08:09, Wed 4 September 2024

  • Following further investigations, we can confirm that the issue identified in this report does not currently exceed the Council's threshold where further action would be required at this stage. Further information on these guidelines can be found on our website:

    Highways Service Level Agreements

    We will continue to monitor the situation and take the necessary steps if and when the issue does meet the Councils requirements for action.

    If you feel the problem deteriorates or requires further investigation in the future, please let us know.

    We thank you for reporting this matter for our attention.

    State changed to: No further action

    Posted by London Borough of Bexley at 13:43, Tue 10 December 2024

This report is now closed to updates from the public. You can make a new report in the same location.