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Pot hole and cracked road surface

Reported via Android in the Damaged road category anonymously at 14:00, Tuesday 26 March 2024

Sent to London Borough of Bexley less than a minute later. Report ref: 5768806.

Pot hole outside 201 Westwood lane was allegedly fixed a couple of months ago but placing tarmac in the hole. This was short-lived as the heavy rain and the heavy traffic, buses and lorries which pass every few minutes completely ripped it up within days of it being done. This has caused my house to start shaking again which is is causing me the sleepless nights and headaches again. This is not acceptable as I am a carer for my mum and need to get some sleep to be able to care for her in the way she needs.

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Updates

  • State changed to: In progress

    Updated by London Borough of Bexley at 15:05, Tuesday 26 March 2024

  • No one has been near it. It still rattles my house everytime someone goes over it. Not sleeping well as on getting a few hours sleep.

    Posted anonymously by a non-staff user at 15:45, Tuesday 23 April 2024
    Still open, via questionnaire

  • This case is currently being investigated.

    Further updates will follow.

    View Our Response Times

    State changed to: Investigating

    Posted by London Borough of Bexley at 08:44, Wednesday 24 April 2024

  • This case has been referred to the Council’s contractor and will be completed within the Council’s contractual service level arrangements.

    We will update the case once it has been completed.

    Thank you for reporting this matter.

    State changed to: Action scheduled

    Posted by London Borough of Bexley at 10:23, Friday 3 May 2024

  • Still exactly the same and getting worse as the heavy buses and lorry continously pass. This shakes my house and gives me headaches.

    Posted anonymously by a non-staff user at 16:27, Tuesday 21 May 2024
    Still open, via questionnaire

  • This case is currently being investigated.

    Further updates will follow.

    View Our Response Times

    State changed to: Investigating

    Posted by London Borough of Bexley at 08:24, Wednesday 22 May 2024

  • This case has been referred to the Council’s contractor and will be completed within the Council’s contractual service level arrangements.

    We will update the case once it has been completed.

    Thank you for reporting this matter.

    State changed to: Action scheduled

    Posted by London Borough of Bexley at 10:51, Wednesday 22 May 2024

  • Still there still the same keeping me awake.

    Posted anonymously by a non-staff user at 21:25, Tuesday 18 June 2024
    Still open, via questionnaire

  • This case is currently being investigated.

    Further updates will follow.

    View Our Response Times

    State changed to: Investigating

    Posted by London Borough of Bexley at 08:07, Wednesday 19 June 2024

  • The reported issue requires further investigations or work by our Highways Technicians to resolve, which may include any of the following:

    • Carrying out enforcement noticing/investigations that are restricted by set timescales
    • Monitor for misuse or gather evidence
    • Monitor in heavy rainfall
    • Monitor Contractor performance
    • Requires reinspection after other internal/external involvement

    A future update will be provided once a reinspection or additional work has been carried out,

    Thank you for reporting this matter.

    State changed to: Action scheduled

    Posted by London Borough of Bexley at 08:58, Tuesday 25 June 2024

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