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Two potholes

Reported via desktop in the Damaged road category anonymously at 15:10, Thu 21 December 2023

Sent to London Borough of Bexley less than a minute later. Report ref: 5346108.

Two potholes in Fen Grove, as you enter from Days Lane. One has been here for at least 6-8 weeks, the other is more recent - please get these fixed before the cold weather sets in. Thank you

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Updates

  • This case is currently being investigated.

    Further updates will follow.

    View Our Response Times

    State changed to: Investigating

    Posted by London Borough of Bexley at 15:13, Thu 21 December 2023

  • The reported issue requires further investigations or work by our Highways Technicians to resolve, which may include any of the following:

    • Carrying out enforcement noticing/investigations that are restricted by set timescales
    • Monitor for misuse or gather evidence
    • Monitor in heavy rainfall
    • Monitor Contractor performance
    • Requires reinspection after other internal/external involvement

    A future update will be provided once a reinspection or additional work has been carried out,

    Thank you for reporting this matter.

    State changed to: Action scheduled

    Posted by London Borough of Bexley at 11:54, Tuesday 9 January 2024

  • Still open, via questionnaire, 18:24, Thursday 18 January 2024

  • The holes are getting wider and deeper. Please attend to these as soon as possible.

    Posted anonymously by a non-staff user at 18:26, Thursday 18 January 2024

  • This case is currently being investigated.

    Further updates will follow.

    View Our Response Times

    State changed to: Investigating

    Posted by London Borough of Bexley at 09:01, Friday 19 January 2024

  • This case has been referred to the Council’s contractor and will be completed within the Council’s contractual service level arrangements.

    We will update the case once it has been completed.

    Thank you for reporting this matter.

    State changed to: Action scheduled

    Posted by London Borough of Bexley at 17:01, Monday 22 January 2024

  • These two are getting deeper and wider and a third has now appeared. It's been almost three months since first reported - please use our council tax / road tax or whatever to maintain the road to a safe standard. These are trip hazards to vulnerable residents. Thank you

    Posted anonymously by a non-staff user at 12:37, Wednesday 6 March 2024

  • This case is currently being investigated.

    Further updates will follow.

    View Our Response Times

    State changed to: Investigating

    Posted by London Borough of Bexley at 08:28, Thursday 7 March 2024

  • The reported issue requires further investigations or work by our Highways Technicians to resolve, which may include any of the following:

    • Carrying out enforcement noticing/investigations that are restricted by set timescales
    • Monitor for misuse or gather evidence
    • Monitor in heavy rainfall
    • Monitor Contractor performance
    • Requires reinspection after other internal/external involvement

    A future update will be provided once a reinspection or additional work has been carried out,

    Thank you for reporting this matter.

    State changed to: Action scheduled

    Posted by London Borough of Bexley at 02:19, Monday 11 March 2024

  • More potholes have appeared in this road and the original two that was reported in Dec have got larger The report is showing scheduled but when it work likely to take place

    Posted anonymously by a non-staff user at 10:57, Wednesday 10 April 2024

  • This case is currently being investigated.

    Further updates will follow.

    View Our Response Times

    State changed to: Investigating

    Posted by London Borough of Bexley at 08:30, Thursday 11 April 2024

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