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Shining into property

Reported via desktop in the Lamp post category anonymously at 12:21, Wed 29 November 2023

Sent to London Borough of Bexley less than a minute later. Report ref: 5264772.

When the LED lights were installed, a plate was fitted to stop it shing into our bedroom at night. It looks like the plate has come loose or moved and we are now being kept awake again.

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Updates

  • The Council has received your reported fault and will send you a further message when investigations are to be carried out.

    State changed to: Investigating

    Posted by London Borough of Bexley at 12:21, Wed 29 November 2023

  • The Council is now investigating the issue reported and will be arranging for suitable action to take place if maintainable by Bexley. If this matter is not maintained by Bexley we will seek to identify the owner and update you accordingly.

    You will receive a further message when our investigations have been completed.

    State changed to: Action scheduled

    Posted by London Borough of Bexley at 12:21, Wed 29 November 2023

  • The case has now been closed as our investigations have been completed and the necessary repairs arranged where it relates to items maintainable by Bexley. This may require replacement materials to be ordered or works needed by external agencies (such as UK Power Networks or Housing Association) which may then take up to 4 weeks.

    Please let us know if the matter is not resolved after 4 weeks.

    State changed to: Fixed

    Posted by London Borough of Bexley at 08:39, Tue 5 December 2023

  • Still the same

    State changed to: Open

    Posted anonymously by a non-staff user at 13:32, Wed 27 December 2023
    Still open, via questionnaire

  • Still open, via questionnaire, 14:31, Wednesday 24 January 2024

  • Attached photos from our house, the one in daylight shows how only part of the original fix remains.

    Posted anonymously by a non-staff user at 19:48, Wednesday 21 February 2024
    Still open, via questionnaire

This report is now closed to updates from the public. You can make a new report in the same location.