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Excessive rain water from alleyway

Reported via mobile in the Flooding in the road category anonymously at 11:08, Tue 14 November 2023

Sent to London Borough of Bexley less than a minute later. Report ref: 5209647.

There is no drainage channel between the alleyway and the pavement. During times of heavy rain, this pours across the pavement and also carries stones and gravel from the alleyway onto the pavement as well.

The water lasts for days after rainfall as well. As we head into winter and potential icy conditions this becomes a massive risk for pedestrians as well

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Updates

  • This case is currently being investigated.

    Further updates will follow.

    View Our Response Times

    State changed to: Investigating

    Posted by London Borough of Bexley at 12:53, Tue 14 November 2023

  • State changed to: Open

    Updated by London Borough of Bexley at 08:56, Fri 17 November 2023

  • This case has been referred to the Council’s contractor and will be completed within the Council’s contractual service level arrangements.

    We will update the case once it has been completed.

    Thank you for reporting this matter.

    State changed to: Action scheduled

    Posted by London Borough of Bexley at 08:56, Fri 17 November 2023

  • The case has been resolved.

    Thank you for reporting this matter.

    State changed to: Fixed

    Posted by London Borough of Bexley at 07:00, Tue 21 November 2023

  • State changed to: In progress

    Updated by London Borough of Bexley at 07:51, Wed 13 December 2023

  • The previous deposited stones and gravel were cleared but nothing was put in place to prevent it happening again. With the subsequent rain we have had this problem is starting to grow again

    State changed to: Open

    Posted anonymously by a non-staff user at 07:51, Wed 13 December 2023
    Still open, via questionnaire

  • This case is currently being investigated.

    Further updates will follow.

    View Our Response Times

    State changed to: Investigating

    Posted by London Borough of Bexley at 07:49, Thu 14 December 2023

  • Still open, via questionnaire, 09:18, Wed 10 January 2024

  • Still open, via questionnaire, 10:45, Wed 7 February 2024

  • This issue is still outstanding

    Posted anonymously by a non-staff user at 11:32, Wed 6 March 2024
    Still open, via questionnaire

  • State changed to: Open

    Updated by London Borough of Bexley at 02:19, Mon 11 March 2024

  • This case has been referred to the Council’s contractor and will be completed within the Council’s contractual service level arrangements.

    We will update the case once it has been completed.

    Thank you for reporting this matter.

    State changed to: Action scheduled

    Posted by London Borough of Bexley at 02:19, Mon 11 March 2024

  • The case has been resolved.

    Thank you for reporting this matter.

    State changed to: Fixed

    Posted by London Borough of Bexley at 10:30, Mon 11 March 2024

  • State changed to: In progress

    Updated by London Borough of Bexley at 12:09, Wed 3 April 2024

  • Problem still hasn't been resolved. Guess it will take someone having an accident because of this situation for something to actually be completed rather than just sweeping some stones away that will come back when the next rainfall happens

    State changed to: Open

    Posted anonymously by a non-staff user at 12:09, Wed 3 April 2024
    Still open, via questionnaire

  • This case is currently being investigated.

    Further updates will follow.

    View Our Response Times

    State changed to: Investigating

    Posted by London Borough of Bexley at 08:58, Thu 4 April 2024

  • Still open, via questionnaire, 12:34, Wed 1 May 2024

  • Following further investigations, we can confirm that the issue identified in this report does not currently exceed the Council's threshold where further action would be required at this stage. Further information on these guidelines can be found on our website:

    Our response times

    We will continue to monitor the situation and take the necessary steps if and when the issue does meet the Councils requirements for action.

    If you feel the problem deteriorates or requires further investigation in the future, please let us know.

    We thank you for reporting this matter for our attention.

    State changed to: No further action

    Posted by London Borough of Bexley at 17:24, Wed 13 November 2024

This report is now closed to updates from the public. You can make a new report in the same location.