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Consistent Failure of water not draining

Reported via mobile in the Flooding in the road category by Tim Harris at 11:04, Fri 3 November 2023

Sent to London Borough of Bexley less than a minute later. Report ref: 5170001.

In this area around the drain we see water failing to drain away and it has been the case since we moved into the road 4 years ago, I assume this goes back even further. It becomes difficult to walk through this section of the pathway as you will and we have been splashed by passing vehicles. I don't think it is unreasonable to expect to be able to walk down a road with fear of getting a soaking from a passing car. This isn't isolated to extreme rainfall.

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Updates

  • State changed to: In progress

    Updated by London Borough of Bexley at 16:17, Mon 20 November 2023

  • Hi,

    Great to see the tarmac around the drain has been repaired.

    The drainage problem still remains however, the water pools despite the most recent repair.

    State changed to: Open

    Posted anonymously by a non-staff user at 16:17, Mon 20 November 2023

  • This case is currently being investigated.

    Further updates will follow.

    View Our Response Times

    State changed to: Investigating

    Posted by London Borough of Bexley at 07:43, Tue 21 November 2023

  • The reported issue requires further investigations or work by our Highways Technicians to resolve, which may include any of the following:

    • Carrying out enforcement noticing/investigations that are restricted by set timescales
    • Monitor for misuse or gather evidence
    • Monitor in heavy rainfall
    • Monitor Contractor performance
    • Requires reinspection after other internal/external involvement

    A future update will be provided once a reinspection or additional work has been carried out,

    Thank you for reporting this matter.

    State changed to: Action scheduled

    Posted by London Borough of Bexley at 12:12, Tue 28 November 2023

  • The report has been inspected by a member of the Highways Team. There will be no further action due to one of the following:

    The issue does not meet the guidelines for repair at the moment.

    The issue will be fixed as part of our normal maintenance programme.

    We have already fixed this issue.

    Thank you for reporting this matter.

    State changed to: No further action

    Posted by London Borough of Bexley at 11:15, Wed 13 December 2023

This report is now closed to updates from the public. You can make a new report in the same location.