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Collapsed drains

Reported via mobile in the Blocked rainwater gulleys category anonymously at 14:08, Fri 22 September 2023

Sent to London Borough of Bexley less than a minute later. Report ref: 5021444.

Hi we are managing agents for a council property which houses people with learning disabilities, 65 Lion Road DA6 8NW. We have had drainage issues for some time with neighbouring properties behind putting nappies and sanitaryware down the drains. this week our drains blocked and backed up completely and on investigation from sewage experts and thames water, the drain was found to be collapsed in several places. The repair has cost £6024. the engineer said that the council may need to investigate neighbouring properties which may have similar issues, our drainage is now working. any questions you can contact me 07921450704 (Laura Simon - Housing Officer)

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Updates

  • This case is currently being investigated.

    Further updates will follow.

    View Our Response Times

    State changed to: Investigating

    Posted by London Borough of Bexley at 14:27, Fri 22 September 2023

  • The reported issue requires further investigations or work by our Highways Technicians to resolve, which may include any of the following:

    • Carrying out enforcement noticing/investigations that are restricted by set timescales
    • Monitor for misuse or gather evidence
    • Monitor in heavy rainfall
    • Monitor Contractor performance
    • Requires reinspection after other internal/external involvement

    A future update will be provided once a reinspection or additional work has been carried out,

    Thank you for reporting this matter.

    State changed to: Action scheduled

    Posted by London Borough of Bexley at 11:02, Mon 25 September 2023

  • The report has been inspected by a member of the Highways Team. There will be no further action due to one of the following:

    The issue does not meet the guidelines for repair at the moment.

    The issue will be fixed as part of our normal maintenance programme.

    We have already fixed this issue.

    Thank you for reporting this matter.

    State changed to: No further action

    Posted by London Borough of Bexley at 11:15, Wed 13 December 2023

This report is now closed to updates from the public. You can make a new report in the same location.