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Potholes and road surface deteriorating on mini roundabout

Reported via mobile in the Damaged road category anonymously at 09:27, Sunday 23 April 2023

Sent to London Borough of Bexley less than a minute later. Report ref: 4475294.

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Potholes and road surface deteriorating on mini roundabout

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Updates

  • This case is currently being investigated.

    Further updates will follow.

    View Our Response Times

    State changed to: Investigating

    Posted by London Borough of Bexley at 08:28, Monday 24 April 2023

  • State changed to: In progress

    Updated by London Borough of Bexley at 07:49, Tuesday 23 May 2023

  • Still not repaired - getting larger with each passing and turning vehicle s

    Posted anonymously by a non-staff user at 07:49, Tuesday 23 May 2023
    Still open, via questionnaire

  • This case has been referred to the Council’s contractor and will be completed within the Council’s contractual service level arrangements.

    We will update the case once it has been completed.

    Thank you for reporting this matter.

    State changed to: Action scheduled

    Posted by London Borough of Bexley at 11:31, Wednesday 24 May 2023

  • Still open, via questionnaire, 09:56, Tuesday 20 June 2023

  • Reported 3 months ago and still not repaired Please explain “ contractual service level agreements “ as over 3 month seems outrageous to get a highway repair completed Areas getting larger with every passing day - and please not just a shovel of asphalt tamped down by foot as has been observed elsewhere ! As will only fail again !

    Posted anonymously by a non-staff user at 16:16, Tuesday 18 July 2023
    Still open, via questionnaire

  • This case is currently being investigated.

    Further updates will follow.

    View Our Response Times

    State changed to: Investigating

    Posted by London Borough of Bexley at 09:20, Wednesday 19 July 2023

  • This case has been referred to the Council’s contractor and will be completed within the Council’s contractual service level arrangements.

    We will update the case once it has been completed.

    Thank you for reporting this matter.

    State changed to: Action scheduled

    Posted by London Borough of Bexley at 09:20, Wednesday 19 July 2023

  • 4 months on and still not fixed ! Exactly what is the contractural time in which it should be repaired 1. Contractor failure 2. Bexley failure in not enforcing contractural performance. 3. As usual motorists and local residents let down again by poor performance

    Posted anonymously by a non-staff user at 11:31, Wednesday 16 August 2023
    Still open, via questionnaire

  • This case is currently being investigated.

    Further updates will follow.

    View Our Response Times

    State changed to: Investigating

    Posted by London Borough of Bexley at 08:01, Thursday 17 August 2023

  • State changed to: In progress

    Updated by London Borough of Bexley at 12:30, Wednesday 13 September 2023

  • After notifying you 5 months ago nothing has been done - now three areas of road surface failing - other areas also now breaking up. Why are highways team not 1. Inspecting defects already reported 2. Not supervising the contractors work.

    Why do I have to report these repeated service failures . Disgraceful non performance

    Posted anonymously by a non-staff user at 12:30, Wednesday 13 September 2023
    Still open, via questionnaire

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