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Potholes and road surface deteriorating on mini roundabout

Reported via mobile in the Damaged road category anonymously at 09:27, Sun 23 April 2023

Sent to London Borough of Bexley less than a minute later. Report ref: 4475294.

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Potholes and road surface deteriorating on mini roundabout

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Updates

  • This case is currently being investigated.

    Further updates will follow.

    View Our Response Times

    State changed to: Investigating

    Posted by London Borough of Bexley at 08:28, Mon 24 April 2023

  • State changed to: In progress

    Updated by London Borough of Bexley at 07:49, Tue 23 May 2023

  • Still not repaired - getting larger with each passing and turning vehicle s

    Posted anonymously by a non-staff user at 07:49, Tue 23 May 2023
    Still open, via questionnaire

  • This case has been referred to the Council’s contractor and will be completed within the Council’s contractual service level arrangements.

    We will update the case once it has been completed.

    Thank you for reporting this matter.

    State changed to: Action scheduled

    Posted by London Borough of Bexley at 11:31, Wed 24 May 2023

  • Still open, via questionnaire, 09:56, Tue 20 June 2023

  • Reported 3 months ago and still not repaired Please explain “ contractual service level agreements “ as over 3 month seems outrageous to get a highway repair completed Areas getting larger with every passing day - and please not just a shovel of asphalt tamped down by foot as has been observed elsewhere ! As will only fail again !

    Posted anonymously by a non-staff user at 16:16, Tue 18 July 2023
    Still open, via questionnaire

  • This case is currently being investigated.

    Further updates will follow.

    View Our Response Times

    State changed to: Investigating

    Posted by London Borough of Bexley at 09:20, Wed 19 July 2023

  • This case has been referred to the Council’s contractor and will be completed within the Council’s contractual service level arrangements.

    We will update the case once it has been completed.

    Thank you for reporting this matter.

    State changed to: Action scheduled

    Posted by London Borough of Bexley at 09:20, Wed 19 July 2023

  • 4 months on and still not fixed ! Exactly what is the contractural time in which it should be repaired 1. Contractor failure 2. Bexley failure in not enforcing contractural performance. 3. As usual motorists and local residents let down again by poor performance

    Posted anonymously by a non-staff user at 11:31, Wed 16 August 2023
    Still open, via questionnaire

  • This case is currently being investigated.

    Further updates will follow.

    View Our Response Times

    State changed to: Investigating

    Posted by London Borough of Bexley at 08:01, Thu 17 August 2023

  • State changed to: In progress

    Updated by London Borough of Bexley at 12:30, Wed 13 September 2023

  • After notifying you 5 months ago nothing has been done - now three areas of road surface failing - other areas also now breaking up. Why are highways team not 1. Inspecting defects already reported 2. Not supervising the contractors work.

    Why do I have to report these repeated service failures . Disgraceful non performance

    Posted anonymously by a non-staff user at 12:30, Wed 13 September 2023
    Still open, via questionnaire

  • I first notified you in April 2023 It’s now OCTOBER ! I walked past this location today !

    Again problem has STILL not been fixed Total failure by contractor and bexley Get out there and see for your self this level of incompetence .

    Posted anonymously by a non-staff user at 13:04, Wed 11 October 2023
    Still open, via questionnaire

  • The case has been resolved.

    Thank you for reporting this matter.

    State changed to: Fixed

    Posted by London Borough of Bexley at 11:09, Thu 12 October 2023

  • State changed to: In progress

    Updated by London Borough of Bexley at 16:46, Wed 8 November 2023

  • This was first reported in APRIL. As of yesterday it’s still not fixed . !!! What is going on . A very poor showing by bexley , and the contractors . Just get it fixed and stop wasting everyone time Think it’s time to engage with councillors .

    State changed to: Open

    Posted anonymously by a non-staff user at 16:46, Wed 8 November 2023
    Still open, via questionnaire

  • This case is currently being investigated.

    Further updates will follow.

    View Our Response Times

    State changed to: Investigating

    Posted by London Borough of Bexley at 08:06, Thu 9 November 2023

  • Your report will be worked on by the Engineering Services Team.

    Contact Details:

    EngineeringServices@bexley.gov.uk

    They will contact you directly should they require any further information.

    Thank you for reporting this matter.

    State changed to: Internal referral

    Posted by London Borough of Bexley at 08:41, Fri 17 November 2023

This report is now closed to updates from the public. You can make a new report in the same location.