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Please clean Torbrook Close

Reported via desktop in the Street cleaning and litter category anonymously at 15:11, Thursday 16 March 2023

Sent to London Borough of Bexley less than a minute later. Report ref: 4321307.

Street cleaning request- Resident has advised hasn't been undertaken since last year

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Updates

  • This case is currently being investigated.

    Further updates will follow.

    View Our Response Times

    State changed to: Investigating

    Posted by London Borough of Bexley at 07:37, Friday 17 March 2023

  • I have seen that last week tudor walk has been cleaned and arbuthanot walk way has been cleaned and torbrook close has been left again please can you do something about this as torbrook close as a walk through to upton school and it needs cleaning thank you

    Posted anonymously by a non-staff user at 12:32, Sunday 26 March 2023

  • After reporting this on the 16 march and further reporting the walk way all around us have been cleaned again i would have thought you might have gone out of your way to give us some sort of responce Diane Greenland

    Posted anonymously by a non-staff user at 12:20, Saturday 1 April 2023

  • What is the point of giving us a reference number and we give updates and you are not answering us again today we watched the men cleaning tudor walk and left torbrook close seeing your doing nothing it maybe time to talk to our m p and local newspaper mrs d greenland

    Posted anonymously by a non-staff user at 14:07, Wednesday 12 April 2023

  • Still open, via questionnaire, 11:43, Saturday 15 April 2023

  • State changed to: In progress

    Updated by London Borough of Bexley at 19:03, Monday 31 July 2023

  • Last week i sent two email to the council to tell them all the walkway around us had been cleaned apart from Torbrook Close i did not get a reply so exactly nothing has been done to to sort this out and we are paying the same poll tax but not getting the same service

    State changed to: Investigating

    Posted by P Greenland at 19:03, Monday 31 July 2023

  • The reported issue requires further investigations or work by our Highways Technicians to resolve, which may include any of the following:

    • Carrying out enforcement noticing/investigations that are restricted by set timescales
    • Monitor for misuse or gather evidence
    • Monitor in heavy rainfall
    • Monitor Contractor performance
    • Requires reinspection after other internal/external involvement

    A future update will be provided once a reinspection or additional work has been carried out,

    Thank you for reporting this matter.

    State changed to: Action scheduled

    Posted by London Borough of Bexley at 09:00, Thursday 17 August 2023

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