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Where is the local road sweeper?

Reported via mobile in the Street cleaning and litter category anonymously at 17:58, Thu 27 January 2022

Sent to London Borough of Bexley less than a minute later. Report ref: 3271867.

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Our street no longer gets swept! Why? There is NEVER a road sweeper to be seen. Capsules, masks, debris from bin collection are not collected. The residents do it themselves; why? Surrounding roads seem to be cleaned, not Hawthorn Road & Methuen Road. Can a regular schedule be arranged? We are near the broadway and litter is a BIG problem in the surrounding area.

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Updates

  • This case is currently being investigated.

    Further updates will follow.

    State changed to: Investigating

    Posted by London Borough of Bexley at 08:39, Fri 28 January 2022

  • This case has been referred to the Council’s contractor to resolve the matter (estimated time between 5 and 10 working days).

    We will update the case once it has been completed.

    Thank you for reporting this matter.

    State changed to: Action scheduled

    Posted by London Borough of Bexley at 11:26, Fri 28 January 2022

  • The case has been resolved.

    Thank you for reporting this matter.

    State changed to: Fixed

    Posted by London Borough of Bexley at 00:00, Fri 11 February 2022

  • The case has been resolved.

    Thank you for reporting this matter.

    Posted by London Borough of Bexley at 17:00, Fri 11 February 2022

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    This issue is far from fixed! Only yesterday I watched the road sweeper walk up Methuen Road, pick up a few bit and pieces, mainly tuffs of weeds along the wall, stop at the junction with Hawthorn Road look around for a couple of minutes then walk back down Methuen Road. Unbelievable! I didn’t approach him as I wanted to see what he was going to do without being asked. The only thing rubbish does in Hawthorn Road is get blown up and down it before a resident sticks it in their bin.

    State changed to: Open

    Posted anonymously by a non-staff user at 06:47, Fri 25 February 2022
    Still open, via questionnaire

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    Some of the local residents are picking up the litter left on pavements and kerbsides which was once swept up by Bexley Council.

    Posted anonymously by a non-staff user at 16:34, Fri 25 March 2022
    Still open, via questionnaire

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    The problem has improved but residents are still having to clear up the debris due to the lack of a scheduled road sweeper on Hawthorn Road & Methuen Road.

    Posted anonymously by a non-staff user at 09:09, Sun 24 April 2022
    Still open, via questionnaire

  • Photo of this report zoom
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    There is STILL no road sweeper on Hawthorn Road. Why?

    Posted anonymously by a non-staff user at 19:52, Mon 23 May 2022
    Still open, via questionnaire

  • This case has been referred to the Council’s contractor to resolve the matter (estimated time between 10 and 15 working days).

    We will update the case once it has been completed.

    Thank you for reporting this matter.

    State changed to: Action scheduled

    Posted by London Borough of Bexley at 07:44, Fri 27 May 2022

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    With the close proximity to Albion Road and the Broadway, both Hawthorn Road & Methuen Road are constantly littered with rubbish which in the most part is left for the residents to clear up their section of pavement and road. There is debris in certain parts of Hawthorn Road which has literally been there for months!

    Posted anonymously by a non-staff user at 06:27, Tue 21 June 2022
    Still open, via questionnaire

  • Residents still regularly clear the kerbside. Not even our bins are collected now!

    Posted anonymously by a non-staff user at 17:26, Tue 19 July 2022
    Still open, via questionnaire

  • The case has been resolved.

    Thank you for reporting this matter.

    State changed to: Fixed

    Posted by London Borough of Bexley at 00:00, Thu 21 July 2022

  • This case has been referred to the Council’s contractor to resolve the matter (estimated time between 10 and 15 working days).

    We will update the case once it has been completed.

    Thank you for reporting this matter.

    State changed to: Action scheduled

    Posted by London Borough of Bexley at 16:47, Friday 6 January 2023

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    The road sweeper NEVER comes down Hawthorn Road or Methuen Road. My mistake he does walk down Methuen but doesn’t sweep up anything! It is a tip around the surrounding streets! Why do local residents need to clear up the streets we pay to be cleaned? The raised areas and grass verges are a disgrace!

    State changed to: Open

    Posted anonymously by a non-staff user at 16:47, Friday 6 January 2023
    Still open, via questionnaire

  • This case is currently being investigated.

    Further updates will follow.

    View Our Response Times

    State changed to: Investigating

    Posted by London Borough of Bexley at 08:51, Monday 9 January 2023

  • State changed to: Open

    Updated by London Borough of Bexley at 09:29, Thursday 12 January 2023

  • This case has been referred to the Council’s contractor to resolve the matter (estimated time between 10 and 15 working days).

    We will update the case once it has been completed.

    Thank you for reporting this matter.

    State changed to: Action scheduled

    Posted by London Borough of Bexley at 09:29, Thursday 12 January 2023

  • State changed to: Open

    Updated by London Borough of Bexley at 09:29, Thursday 12 January 2023

  • The case has been resolved.

    Thank you for reporting this matter.

    State changed to: Fixed

    Posted by London Borough of Bexley at 10:00, Thursday 12 January 2023

  • State changed to: In progress

    Updated by London Borough of Bexley at 11:49, Saturday 4 February 2023

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    Hawthorn is NEVER swept. The pictures attached show rubbish and debris which has accumulated over MONTHS. We never see a road sweeper on the sweeper cart around this area. Just look at the mess around here! Mind you they do park up for hours near the cenotaph.

    State changed to: Open

    Posted anonymously by a non-staff user at 11:49, Saturday 4 February 2023
    Still open, via questionnaire

  • This case is currently being investigated.

    Further updates will follow.

    View Our Response Times

    State changed to: Investigating

    Posted by London Borough of Bexley at 09:02, Monday 6 February 2023

  • The reported issue requires further investigations or work by our Highways Technicians to resolve, which may include any of the following:

    • Carrying out enforcement noticing/investigations that are restricted by set timescales
    • Monitor for misuse or gather evidence
    • Monitor in heavy rainfall
    • Monitor Contractor performance
    • Requires reinspection after other internal/external involvement

    A future update will be provided once a reinspection or additional work has been carried out,

    Thank you for reporting this matter.

    State changed to: Action scheduled

    Posted by London Borough of Bexley at 09:29, Tuesday 7 February 2023

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    More fly tipping and rubbish left on Hawthorn Road! When will this issue be dealt with?! We need a bin sited at this location.

    Posted anonymously by a non-staff user at 15:31, Saturday 4 March 2023
    Still open, via questionnaire

  • This case is currently being investigated.

    Further updates will follow.

    View Our Response Times

    State changed to: Investigating

    Posted by London Borough of Bexley at 08:15, Monday 6 March 2023

  • The reported issue requires further investigations or work by our Highways Technicians to resolve, which may include any of the following:

    • Carrying out enforcement noticing/investigations that are restricted by set timescales
    • Monitor for misuse or gather evidence
    • Monitor in heavy rainfall
    • Monitor Contractor performance
    • Requires reinspection after other internal/external involvement

    A future update will be provided once a reinspection or additional work has been carried out,

    Thank you for reporting this matter.

    State changed to: Action scheduled

    Posted by London Borough of Bexley at 15:24, Tuesday 7 March 2023

This report is now closed to updates. You can make a new report in the same location.