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Smashed glass till not fixed but removed from site again

Reported via mobile in the Street cleaning and litter category anonymously at 19:59, Thu 30 December 2021

Sent to London Borough of Bexley less than a minute later. Report ref: 3206339.

The glass from the council owned light fitting that was smashed and reported on 19th December is still not cleared after I today received another false email update claiming its been fixed. It is still all over the entrance to my property. I have still not received a complaint procedure as requested. This is fine as I'm documenting all correspondence with your terrible service. It has not been fixed the last 2 times your service has updated it as so. Please see all previous correspondence attached in the photos as you've conveniently removed it from the site.

Is there a reason that a street cleaner hasn't been by this end of the highstreet since 19th of December? There are plenty in the main highstreet so just wondering what is the excuse?

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Updates

  • This case is currently being investigated.

    Further updates will follow.

    State changed to: Investigating

    Posted by London Borough of Bexley at 08:48, Fri 31 December 2021

  • The glass is still outside the property since 19th December, we're now on 5th January. I have still not had a complaint procedure despite multiple requests.

    I have contacted Darran Lilley and am waiting for a reply back.

    Posted anonymously by a non-staff user at 11:46, Wednesday 5 January 2022

  • The case has been resolved.

    Thank you for reporting this matter.

    State changed to: Fixed

    Posted by London Borough of Bexley at 12:50, Tuesday 18 January 2022

  • Still glass outside. Mostly been kicked onto the road now. Top effort 👌

    State changed to: Open

    Posted anonymously by a non-staff user at 10:01, Friday 28 January 2022
    Still open, via questionnaire

This report is now closed to updates. You can make a new report in the same location.