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Guide Dog user accessing Martens Grove Park

Reported via desktop in the General Enquiry/Complaints category anonymously at 16:25, Friday 20 August 2021

Sent to London Borough of Bexley less than a minute later. Report ref: 2948458.

I am blind and walk my guide dog in the park every day. There are 76 steps between the upper and lower levels of the park, reaching the new skate/bike park. I find these challenging as they have steps and landings at uneven intervals. I would like to request that the steps have painted edges (white or yellow) for people like me who use the park with little useful sight. Painting the steps would give me just enough information about where each step ends and help me to continue to use the park safely. Many thanks.

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  • Thank you for your report.

    If you have provided an email, you should receive an update within five working days and continue with any further updates.

    State changed to: Investigating

    Posted by London Borough of Bexley at 16:25, Friday 20 August 2021

  • My request has NOT been done nor have I received any updates from FixMyStreet. I also emailed my local councillor over a week ago but I am still awaiting a reply. The picture shows the steps from the top.

    Posted anonymously by a non-staff user at 23:20, Friday 17 September 2021
    Still open, via questionnaire

  • Action Scheduled

    Work to resolve the issue you raised and undertaken on a priority basis. We cannot provide specific timescales but aim to get this matter resolved as soon as possible, and we will notify you.

    Thank you for bringing to our attention.

    State changed to: Action scheduled

    Posted by London Borough of Bexley at 14:56, Tuesday 28 September 2021

  • The case has been resolved.

    Thank you for reporting this matter.

    State changed to: Fixed

    Posted by London Borough of Bexley at 07:32, Thursday 30 September 2021

This report is now closed to updates. You can make a new report in the same location.