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Grass cutters have hit something that flew up and chipped and cracked my windscreen

Reported via mobile in the General Enquiry/Complaints category anonymously at 22:25, Wed 9 June 2021

Sent to London Borough of Bexley less than a minute later. Report ref: 2781131.

I left my car parked on the road outside 29 Sydney Road yesterday and today. Yesterday the 8th of June 2021 some council workers were cutting the grass between the pavement and road and one of them must have hit a stone or pebble etc with the grass cutter. I now have a very large crack and chip in my windscreen that wasn’t there yesterday morning. My insurance covers some of the windscreen replacement but I have to cover the excess of £115. Please can this be reimbursed as it was no fault of my own

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  • Thank you for your report.

    If you have provided an email, you should receive an update within five working days and continue with any further updates.

    State changed to: Investigating

    Posted by London Borough of Bexley at 22:25, Wed 9 June 2021

  • Extra photos to show the freshly cut grass and the grass spattered on my car from the trimmer and another hopefully better quality of the chip - the reflections make this hard to capture

    Posted anonymously by a non-staff user at 10:51, Thu 10 June 2021

  • Action Scheduled

    Work to resolve the issue you raised and undertaken on a priority basis. We cannot provide specific timescales but aim to get this matter resolved as soon as possible, and we will notify you.

    Thank you for bringing to our attention.

    State changed to: Action scheduled

    Posted by London Borough of Bexley at 15:23, Thu 10 June 2021

  • I’ve had the windscreen replaced at a cost of £115 but heard nothing from company who were contracted to cut the grass and one phone call from a council employee. Nothing else.

    Posted anonymously by a non-staff user at 22:51, Wed 7 July 2021
    Still open, via questionnaire

  • Still open, via questionnaire, 16:15, Mon 23 August 2021

  • Can you finally DO SOMETHING about calming the Rat Run that is Sydney Road during peak traffic hours?

    I have witnessed three accidents in the last week alone where residents cars have been hit by speeding vehicles that use Sydney Road to avoid the traffic light junction on Sidcup High Street.

    I work from home, looking into the street all day and witness cars speeding at 50 and 60mph up and down the road every morning and evening. Apart from the repeated damage caused to parked cars, this situation will lead to someone getting injured as well, perhaps grievously so.

    Posted anonymously by a non-staff user at 17:36, Wed 17 November 2021

  • The case has been resolved.

    Thank you for reporting this matter.

    State changed to: Fixed

    Posted by London Borough of Bexley at 14:32, Fri 17 December 2021

This report is now closed to updates. You can make a new report in the same location.