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Tree next to ground floor gardens damaging pavement

Reported via mobile in the Park / Open space category anonymously at 14:03, Friday 12 March 2021

Sent to London Borough of Bexley less than a minute later

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Property: 2 Vanacker Court, Erith, DA8 3FN. Since moving into the property from June 2017 I have experienced issues in my garden where the tree’s branches have shed continuously which has damaged the garden, furniture and the pavement ground causing mould which you can see from the photos. I have had to continuously clean my garden, but this has proven no effect as the tree continues to shed after a few days. This is also effecting my dog and my well-being as he is required to go into the garden and is unable to do so because of the trees branches. Please can I ask for you to resolve this issue as soon possible. Many thanks

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Updates

  • Thank you for your report.

    If you have provided an email, you should receive an update within five working days and continue with any further updates.

    State changed to: Investigating

    Posted by London Borough of Bexley at 14:04, Friday 12 March 2021

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    Hello, can I get an update on this please?

    I’ve included a photo of the tree affecting my garden also.

    Thanks

    Posted anonymously by a non-staff user at 17:06, Tuesday 30 March 2021

  • Still open, via questionnaire, 14:31, Friday 9 April 2021

  • State changed to: Open

    Updated by London Borough of Bexley at 14:58, Tuesday 13 April 2021

  • Still waiting for an update from the council which has been over 3 months with no response yet.

    Posted anonymously by a non-staff user at 15:02, Friday 7 May 2021
    Still open, via questionnaire

  • Still waiting for a response from the Council, been over 3 months now and no response. Can someone please look into this as part of the council tax we pay.

    Posted anonymously by a non-staff user at 16:16, Friday 4 June 2021
    Still open, via questionnaire

  • Still not fixed, awaiting checks and feedback.

    Posted anonymously by a non-staff user at 17:29, Friday 2 July 2021
    Still open, via questionnaire

  • There may be no further action due to one of the following:

    - Has been reviewed by or inspected by a Council Technician who has determined the matter does not meet guidelines on actionable defects, or there is no legal requirement to resolve, such as issues with leaf, fruit & seed fall, bird and other wildlife issues, light & TV reception.
    - Falls within existing maintenance parameters.
    - Already actioned on a previous report.
    - To be monitored before any action will be taken.

    State changed to: No further action

    Posted by London Borough of Bexley at 16:56, Friday 16 July 2021

This report is now closed to updates. You can make a new report in the same location.